Privacy policy

KOTONE (hereafter referred to as "the Shop") handles personal information in accordance with the following privacy policy.

Definition of personal information: "Personal information" means information relating to a living individual that can be used to identify a specific individual by name, date of birth or other description contained in the information, and information that can be easily collated with other information to enable the identification of a specific individual. 2. Collection of personal informationWhen you purchase a product or make an enquiry at our shop, we may collect your personal information.
When collecting such information, the purpose of use shall be clearly stated and the information shall be collected in a lawful and fair manner.

The personal data collected in our shop are as follows

a) Name and furigana
b) Your address
c) Telephone number
d) Email address
e) Password
f) Delivery address information
g) Transaction history and details of transactions with the shop.
h) Information that can be used in combination with the above to identify specific individuals. 3.

a) Confirmation and reference of orders.
b) Confirmation and reference of dispatch of goods.
c) When replying to enquiries.
d) When we ask you to provide us with your opinions and feedback in order to improve and enhance the quality of our services.
e) When we develop new products and services, prepare statistical data and analysis data, or prepare other materials necessary for our business.
f) When sending you information on services, products, events, etc. offered by the Company.

The Shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases

a) When required by law, or when it is necessary to cooperate with national or local authorities or their contractors in the performance of their legally prescribed duties.
b) When it is necessary for the protection of a person's life, body or property and it is difficult to obtain the consent of the person concerned.
4. Safety management of personal dataThe service provider will take reasonable, organisational, physical, human and technical measures to ensure the safety of personal data received from customers, and the Shop will handle personal data appropriately in accordance with relevant laws and regulations. 5. Correction and deletion of personal informationPlease use the contact details below to inform us of any correction or deletion of personal information received from customers.
If you have registered as a user, you can correct your personal information from the "My Account" menu on this website. 6.Cookie useThe Company may use cookies to provide better service to customers. However, this does not enable the collection of personally identifiable information and does not infringe on the privacy of the customer.

Cookies are pieces of information that are sent from the server computer to your browser and stored on the hard disk of your computer. SSL (Secure Sockets Layer) technology is used to prevent the information from being intercepted, intercepted, interfered with or tampered with to ensure security.

SSL is a function that encrypts information to prevent eavesdropping and data falsification. If we change the personal information we collect, change the purpose of use, or make any other changes to our privacy policy, we will make these changes publicly available on this page.